SABER Help & Frequently Asked Questions

SABER is an electronic platform used within Saudi Arabia’s product-safety framework to support product registration, conformity-certificate registration, and shipment-certificate processes. It forms part of the digital systems supporting Saudi product-safety initiatives associated with the Saudi Product Safety Program (SALEEM).

Requirements vary by product type: products subject to technical regulations require an appropriate conformity route (which may include PCoC), while non-regulated products typically require simpler procedures and the issuance of a shipment certificate for the consignment.

This is determined by matching the HS Code with relevant technical regulations and the product category. You may also need to review the technical label, the product description, and the intended use (household/commercial) to select the correct route.

PCoC is a conformity certificate at the product level (not the shipment) and is usually required for products subject to technical regulations. After it is issued (when required), an SCoC is issued for each shipment.

Yes—your technical file, data, photos, and test reports can be prepared in advance to speed up execution later. However, certificates linked to shipping (such as SCoC) typically require shipment data and an invoice.

SCoC is a conformity certificate linked to a specific shipment. It is issued for each shipment, whether regulated or non-regulated, and its requirements depend on having a valid product certificate (PCoC) for regulated products when applicable.

No. The shipment certificate is issued for one shipment only and is valid for that specific consignment.

It is a route dedicated to shipments that are not intended for sale or trading in the Saudi market. The application is submitted through SABER under non-commercial products/exemptions, then a shipment certificate is issued according to the case.

• Products for personal use (not intended for sale).
• Building materials for individuals for construction or renovation.
• Equipment and tools for production lines or internal company use.
• Products for government projects or supply to a government entity (depending on supporting documents).

• Shipping invoice / packing list.
• Commercial registration if the shipment is under a company in the Kingdom (if applicable).
• A document explaining the non-commercial purpose (project contract/letter/purchase order/supply details, depending on the case).
• Manufacturing license or industrial exemption certificate for factories (if applicable).

The SASO IECEE recognition certificate applies to specific product categories (especially high-risk electrical/electronic products) to facilitate clearance at entry points and verify compliance with safety requirements before being placed on the market.

• Test report issued under IECEE CB for the main product + CB certificate.
• Declaration of Conformity.
• Arabic user manual/instructions when required.
• Detailed photos of the product and labels.
• Additional documents for the charger/power cord if included in the package (when applicable).

G-Mark is a conformity mark that confirms compliance with Gulf technical regulations (basic health/safety/environment requirements). It is not a quality mark. It applies to categories such as low-voltage products and some children’s toys within the scope of the regulations.

Under the Gulf Technical Regulation for Low Voltage Electrical Equipment and Appliances, in-scope products are divided into List 1 and List 2, with different conformity-assessment procedures. The applicable route depends on the specific product classification and regulatory requirements.

The Saudi Quality Mark is a license granted to products and factories that comply with standards and quality requirements. It may be required for some products or used to strengthen trust in the market. Requirements typically include audits, tests, and ongoing monitoring.

Costs vary depending on the product type, number of products, factory size, and audit/testing requirements. It is best to define the product/category first, then provide an estimate based on the actual case.

The timeline depends on: document readiness, product type, and the required route. The fastest outcomes happen when label photos are clear, the technical file is complete, and the HS Code is correct.

By reviewing the product list to identify: main models and sub-models, regulated vs non-regulated, then issuing the minimum required certificates without conflict. Any mistake in grouping or HS Code can increase cost and delay shipping.

• Product description and use (household/commercial) + model.
• Country of origin.
• HS Code if available (or we can help you identify it).
• Clear photos of the product label and packaging.
• Any previous test reports/catalog/specifications.

No. SaberVerify is an independent platform that supports you in preparing technical files, selecting the correct route, and following up on requirements. The issuance of assessment decisions and approvals is handled by a SASO-accepted conformity assessment body, depending on the product scope.

Prepare immediately: the invoice, packing list, bill of lading/air waybill, label photos, and the importer’s details in the Kingdom. Contact us directly so we can determine the route and start execution quickly.

Some certificates or test reports already held by the manufacturer may be useful, but their existence does not automatically mean they are suitable for the current case. Their relevance must be reviewed against the actual model, the applicable standard, the report’s scope, the issuing body, and any changes made to the product before relying on it within the conformity route.

A delay or a request for additional data may relate to inconsistencies in the data or documents, an existing report or certificate that isn’t suitable, or other factors that only become clear after the case is reviewed. A general list of possible reasons isn’t enough to determine the actual cause for a specific transaction — each case is reviewed individually.

Fill out the product-check form on our homepage, or contact us directly. We’ll review your product’s status and determine the requirements and applicable pathway before starting the procedure.